Need help choosing, setting up, or fixing something?
Reach out with your business email, what you are trying to do, and where you got stuck. We will help you move faster with the right next step.
Support request
Preview of what to send us
Full name
Samson Imoh
Email address
samson@example.com
Topic
Store setup
Priority
Normal
Message
I created my store and need help understanding which product fields to fill before adding my first inventory list.
For now, email support is the clearest channel. Phone and live chat can be added when the business enables them.
Product support
support@yourbiztracker.com
For account setup, dashboard access, store setup, product records, and plan questions.
Response time
Within 24 hours
Send a clear message with your account email and the page where the issue happened.
Business location
Nigeria
Built for local business owners, retail teams, and growing product-based businesses.
A good support message gets a faster answer.
Mention your account email, the store or product involved, the page you were on, and what you expected to happen. Screenshots help when the issue is visual.
You may already find the answer in our FAQ.
Store setup, pricing, inventory, staff access, and security questions are already covered there.